Welcome to Riffculture. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Overview

This website is operated by Riffculture. Throughout the site, the terms “we,” “us,” and “our” refer to Riffculture. By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any harmful code, viruses, or destructive content through our website.

3. Product Information

We do our best to display product details, fragrance descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, packaging, or other content on the website are completely error-free, current, or complete.

Fragrance experience may vary from person to person depending on skin chemistry, environment, and personal preference.

4. Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated. Prices and product availability may change at any time without notice.

We reserve the right to modify or discontinue any product at any time. We also reserve the right to limit quantities, cancel orders, or refuse service when necessary.

5. Orders and Payment

When you place an order, you agree to provide current, complete, and accurate billing and shipping information.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, product unavailability, payment issues, or violation of these Terms.

Once your payment is confirmed, your order will begin processing according to our Shipping & Delivery Policy.

6. Shipping and Delivery

Orders are typically processed within 1–3 business days. Estimated shipping time is 8–15 business days after processing.

Delivery times may vary due to carrier delays, holidays, weather conditions, or other factors outside of our control. Please review our Shipping & Delivery Policy for more details.

7. Returns and Refunds

Returns, refunds, and exchanges are handled according to our Return & Refund Policy. Please review that policy before placing your order.

Due to the personal nature of fragrance products, certain items may not be eligible for return once opened, used, or damaged unless there is an issue with the product received.

8. Accuracy of Account and Billing Information

You agree to provide accurate account, billing, shipping, and contact information for all purchases made through our store.

Riffculture is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete information provided at checkout.

9. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, or other business operations. These third-party providers have their own terms and policies.

We are not responsible for the content, policies, or practices of third-party websites or services.

10. Intellectual Property

All website content, including text, images, graphics, logos, product presentation, and design elements, belongs to Riffculture or is used with permission. You may not copy, reproduce, distribute, or use our content without written permission.

11. Prohibited Uses

You are prohibited from using our website or products:

• For any unlawful purpose

• To violate any laws or regulations

• To infringe upon intellectual property rights

• To submit false or misleading information

• To upload or transmit viruses or malicious code

• To interfere with the security or operation of the website

• To collect personal information from others without permission

We reserve the right to terminate your use of the website if you violate any prohibited uses.

12. Limitation of Liability

Riffculture is not responsible for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.

Our products are provided “as is” and “as available” without warranties of any kind, unless otherwise required by law.

13. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any changes will be posted on this page.

Your continued use of our website after changes are posted means you accept those changes.

14. Contact Information

For questions about these Terms of Service, please contact us:

Email: Support@riffculture.com
Phone: +1 (901) 529-7520
Address: 1653 OLD MILL STR, Cordova, TN 38016

Thank you for shopping with Riffculture.