At Riffculture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Order details

• Device and browser information

• IP address

• Website usage data, such as pages viewed and products visited

We collect this information to process orders, provide customer support, improve our website, and deliver a better shopping experience.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Provide customer support

• Respond to your questions or requests

• Improve our products, services, and website experience

• Prevent fraud or unauthorized activity

• Send promotional emails, only if you have agreed to receive them

You may unsubscribe from marketing emails at any time by following the unsubscribe link in our emails or contacting us directly.

3. Payment Information

Payment information is processed securely through third-party payment providers. Riffculture does not store your full credit card details on our servers.

Your payment provider may collect and process payment details according to its own privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing features.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.

5. Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers who help us operate our business, including:

• Payment processors

• Shipping carriers

• Email service providers

• Website hosting platforms

• Analytics and marketing tools

• Fraud prevention services

These providers only receive the information necessary to perform their services.

6. Order Fulfillment and Shipping

To deliver your order, we may share your name, address, phone number, and order details with shipping carriers or fulfillment partners.

This information is used only to process, ship, and deliver your purchase.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, legal obligations, accounting, fraud prevention, and customer support.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications

• Request information about how your data is used

To make a privacy-related request, please contact us at Support@riffculture.com.

10. Third-Party Links

Our website may contain links to third-party websites. Riffculture is not responsible for the privacy practices, content, or policies of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact us:

Riffculture
Email: Support@riffculture.com
Phone: +1 (901) 529-7520
Address: 1653 OLD MILL STR, Cordova, TN 38016

Thank you for trusting Riffculture.